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Complaint Resolution System (CRS)

Customer satisfaction is of primary importance to us, Prime Insurance Brokers. Therefore, customer feedback / complaints is always welcome for immediate attention and resolution.

If you are dissatisfied with a product or service provided by us, please let us know. Please click on the link below for complaints reporting and follow-up process.

Contact Options

Prime Insurance Brokers:
Email: info@primeinsbrokers.com
Tel: 02 644 9915 / 04 453 4700

For DHA complaints:
Dubai Health Authority Complaints Link

For Insurance Authority:
Insurance Authority Complaints Link

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